BHN 2025 Annual Report: Stronger Together

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A Message from Leadership

Steve Winn

A Letter from Our President & CEO

Kevin O’Regan

A Letter from Our Board Chair

Organizational Excellence

The Boston Globe Top Places to Work 2022–2024 award banner, Diversity, Equity and Inclusion Champion

BHN Named Top Workplace

BHN was honored as one of The Boston Globe’s 2024 Top Places to Work in Massachusetts, ranking #10 in the largest company category and standing out as one of only two organizations from Western Massachusetts to make the list. This marks BHN’s third consecutive year receiving this recognition, a testament to the strength of our culture, our commitment to staff well-being, and the power of working together.


We were also named a 2024 Diversity, Equity, and Inclusion Champion, one of just 26 organizations statewide to earn this distinction. This reflects our shared dedication to creating a welcoming, inclusive environment for all—across every level of the organization. This recognition reinforces that our efforts are making a difference. We are grateful to our staff for their commitment to making a positive impact on the lives of those we serve.”

Spotlight on Growth

Continuity of Care in Eastern Massachusetts

Staff and a participant at our new BHN Medication Addiction Treatment program in Lawrence reflect on how accessible, community-based care fosters healing and connection.

You don't have to feel like an outcast. The people here have been very helpful.

Expanding Access to SUD Treatment Across Massachusetts

Medication Addiction Treatment Program Grand Openings

BHN proudly celebrated the launch of five new Medication Addiction Treatment (MAT) programs in Attleboro, Somerville, Lawrence, Brockton and Hyannis advancing our mission to provide compassionate, high-quality care for individuals and families impacted by substance use.


Each grand opening celebration was marked by meaningful community engagement, with state and local officials, funders, and community partners joining us to recognize the importance of these services and the lives they will touch.


We thank our incredible team whose dedication continues to drive our mission forward, expanding compassionate, evidence-based treatment to those who need it most.

People posing outside a storefront beneath a purple “GRAND OPENING” banner

Attleboro MAT Program Grand Opening Celebration held on May 9, 2025.

Somerville MAT Program Grand Opening Celebration held on May 20, 2025.

Lawrence MAT Grand Opening Celebration, May 30, 2025.

Brockton MAT Program Grand Opening Celebration held on September 5, 2025.

Somerville MAT Grand Opening Celebration, May 20, 2025.

Expanding Behavioral Health Partnerships

Empowering Staff Through Education

The Katherine B. Wilson Staff Excellence Fund was established to support the educational and professional development of staff beyond what is offered via our own Center for Education and Professional Excellence and Career Pathways programs. Through the generous contributions of our donors, the fund provides grant funding to staff for expenses such as academic tuition and books, licensing preparation materials and exam fees, and critical ancillary expenses related to these endeavors, such as childcare and transportation.


Since the Launch of the Staff Excellence Fund in 2021, BHN has distributed 100% of available disbursement funds. This investment reflects our commitment to equity and opportunity across our workforce.

Black heart icon with a white dollar sign inside

$5M Goal Achieved!

Thanks to the incredible support of our community, we’ve reached our $5 million fundraising goal — a powerful affirmation of our shared belief in investing in staff excellence!

Revenue & Expenses Statistics Fiscal Year 2025

Revenue

TOTAL REVENUE: $211,433,151

Revenue
Segment Value Share

Expenses

TOTAL EXPENSES: $206,915,570

Expenses
Segment Value Share

Faces of BHN: Stories of Growth & Healing

At BHN, our mission comes to life through the voices of those we serve and those who serve. This collection of video stories highlights the real-world impact of our programs—from expanding addiction recovery services and supporting early intervention, to empowering individuals through recovery and elevating consumer voices. These stories reflect our commitment to compassionate care, community partnership, and continuous growth.

Starting Out Strong


A BHN clinician and family share how Early Intervention supports children from birth to age 3 by partnering with caregivers to address developmental concerns and build a strong foundation for growth.

Sometimes as a parent we try to do it all ourselves. It’s not easy to ask for help, but sometimes we need the help.

Raisa Reyes-Rivera

Recovery Coaching: Stories of Hope

Two BHN recovery coaches and the individuals they support share how connection and compassion lead to healing and hope.

Crisis Stabilization: Immediate Support, Lasting Impact

BHN’s crisis team provides immediate, trauma-informed support during behavioral health emergencies. Whether someone is struggling with depression, anxiety, trauma, or substance use, our crisis team is there to help stabilize, connect, and guide them toward the next step in their recovery.

Anything that somebody can identify as a crisis, no matter how big or small, we’ll help them get situated—whatever they need. That’s what I’m there for.

Lauren Trzcinski Crisis Clinician

Celebrating 50 Years of Kamp for Kids

This year, Kamp for Kids, located in Westfield, MA proudly celebrated 50 years of inclusive summer fun for children and young adults of all abilities across Western Massachusetts. Kamp’s integrated model brings together youth ages 5–19, with and without disabilities, for a summer of connection, creativity, and growth through art, nature, health, and non-competitive sports.


The celebration kicked off in April with our Golf FUN-raiser at Max’s Swing Lounge in Springfield. Community members came together for an evening of golf, connection, and generosity—raising over $30,000 to support Kamp’s mission of creating joyful, accessible experiences for every child.


Photos from the Kamp for Kids Golf Fun-raiser.

Purple circular logo reading “kamp for kids” with “50 years of fun!” and a small “bhn” mark.

Kamp has always been about creating a place where every child feels like they belong. Seeing so many people come together to support the future of Kamp was truly heartwarming

Anne Benoit Program Director

Hear from campers and parents about the impact of the Kamp experience!

The 50th anniversary festivities continued in July with Welcome Day at Kamp, where laughter, music, and camper performances filled the air. Families, staff, elected officials, and supporters gathered to honor Kamp’s legacy and the inclusive spirit that has defined it since 1975. Here’s to 50 summers of joy, and to many more to come!

Individuals Served Statistics - Fiscal Year 2025

Individuals Served Statistics - Fiscal Year 2025
33,087  Individuals Served
447 Communities Served
447 Communities Served

Number of towns and cities where BHN clients reside.

Individuals Served By Division

Individuals Served By Division
Segment Value Share

Individuals Served Race

Individuals Served Race
Segment Value Share

Individuals Served Ethnicity

Individuals Served Ethnicity
Segment Value Share

Individuals Served Age

Individuals Served Age
Segment Value Share

Individuals Served Primary Language

Individuals Served Primary Language
Segment Value Share

Together We Thrive: Employee Highlights

Leadership Updates

Together We Shine: Staff Making a Difference

Celebrating Excellence: 2025 Esteemed Service Awards

Each year, BHN honors staff who go above and beyond in service, advocacy, and leadership. This year’s Esteemed Service Award winners exemplify excellence across categories including Quality of Care, Leadership, Innovation, Teamwork, Social Justice, and Collaboration.

Community-Awarded Excellence

This year, our staff went above and beyond, championing causes that make a real difference. Their efforts reflect our shared commitment to improving lives and strengthening communities, not just through the services we provide, but through the connections we build every day.

Stronger Together: Engaging With the Community

Strengthening Community Ties

From attending over 65 events across 22 communities to participating in statewide conferences and hosting awareness activities at BHN locations, our staff showed up with purpose. Whether sharing resources, celebrating awareness months like Pride, Mental Health, and Developmental Disabilities, or representing BHN at professional gatherings, these moments reflect our deep commitment to connection, education, and advocacy.

Honoring Lives Lost & Supporting Recovery

On August 31, BHN joined communities worldwide in observing International Overdose Awareness Day — a time to remember those lost to overdose, raise awareness, and reduce stigma.


Clients and staff gathered for a ceremony of remembrance at our Liberty St. Springfield campus, featuring speakers, reflection activities, and community connection. The ceremony was livestreamed across the organization, allowing our wider BHN community to join in reflection and solidarity. We thank everyone who participated, and especially our staff for their compassion and dedication. Together, we honor the past and support a future of hope, healing, and recovery.

Group holding an "Overdose" banner with a purple awareness ribbon in front of a building
Black silhouettes of a group of people standing together in a circle

2,398 Employees

Medical team icon with three people and a cross above them

649 New Employees

Black location pin icon with a circular center and base outline

237 Communities Represented

Number of towns and cities where BHN employees reside.

At BHN, our workforce is the heart of our mission. With 2,398 dedicated employees representing 234 communities, we embody the values of HEART—Humanity, Empowerment, Accountability, Respect, and Teamwork—in everything we do.

Each team member brings unique lived experience, expertise, and compassion, strengthening our ability to serve with integrity and impact across Massachusetts.

Group of people posing indoors in front of a projected logo during a presentation event.

New employee orientation: connecting, learning, and growing together.

Staff Age

Staff Age
Segment Value Share

Workforce Ethnicity

Workforce Ethnicity
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Stronger with You: Make an Impact

Your support helps individuals and families access life-changing services. Public funding alone can’t meet the growing need for mental health and recovery services. Your donation helps us provide timely, compassionate care to those who need it most.


Together, we’re building a stronger, more inclusive community.

Group holding a large check outdoors in a park, standing together for a charity presentation.

Grateful for support from our friends at Westfield Bank.

Thank You to Our Sponsors